Shipping policy

Always Essential Shipping Policy

At Always Essential, we aim to ensure a smooth and efficient shipping experience for all our customers. Please read the details of our shipping policy below to understand how we handle orders, shipping times, and costs.

1. Shipping Destinations

We currently offer shipping to the following region: Europe

If you would like to place an order outside these regions, please contact our customer service team at support@alwaysessential.com.

2. Shipping Methods and Costs

Shipping costs are calculated based on the destination, size, and weight of your order. You will see the total shipping cost at checkout before you complete your purchase.

We offer the following shipping options: soon available as the first product will be published. 

    3. Processing Times

    • Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

    • Order Confirmation: After placing an order, you will receive an email confirmation. Once your order is shipped, we will send you a shipping confirmation with a tracking number.

    4. Delivery Times

    Delivery times depend on your location and the shipping method you choose. Estimated delivery times are as follows: soon available as the first product will be published.

    Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.

    5. Tracking Your Order

    Once your order has been shipped, you will receive an email with the tracking information. You can use the provided tracking number to monitor your order's status via the carrier’s website.

    6. Customs, Duties, and Taxes (for International Orders)

    For international orders, please be aware that customs, duties, and taxes may apply based on your country’s regulations. These charges are not included in the product or shipping price and are the responsibility of the customer. Please check with your local customs office for further information.

    7. Shipping Issues

    • Delayed or Lost Shipments: While we do our best to ensure timely deliveries, unforeseen circumstances may cause delays. If your shipment is significantly delayed, please contact us at support@alwaysessential.com so we can assist you in tracking the package.

    • Incorrect Address: If the shipping address provided is incorrect, and the package is returned to us, the customer will be responsible for any re-shipping fees. Always ensure that your address details are accurate when placing an order.

    8. Damaged or Missing Items

    If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at support@alwaysessential.com. Be sure to include your order number and photos of the damaged product(s). We will do our best to resolve the issue promptly.

    9. Contact Information

    For any questions or concerns regarding our shipping policy, feel free to contact our customer support team at: